Warranty

Wilcoxon's product quality is an industry standard.

We have been supplying vibration sensors to the industrial market for over 40 years and have over 500,000 units installed in field operations. We stand by each of our products and if any standard sensor should ever fail within five years, we will repair or replace it at no charge.

Some companies offer lifetime warranties—but in the long run, your warranty is only as good as the strength of the company behind it. Wilcoxon is a strong company with a growth strategy to enable your success through leading edge technology and products. We continually reinvest a significant portion of revenue back into our product and technology development to ensure this growth.

At Wilcoxon, we will always strive to increase the ease of doing business with us and will continue to offer a lifetime commitment to your success.

“Wilcoxon, your vibration sensor partner for life”

Warranty and Remedy

Each Wilcoxon Product is warranted to conform to its published specifications for the periods shown below from date of its first shipment to Buyer, or the minimum period required by applicable law, whichever is longer (the “Limited Warranty”).

• Standard piezoelectric transducers: 5 yrs.
  
  
• In-Warranty Product returned for repair or replacement – Warranty is ninety (90) days or end of original warranty period, whichever occurs later. For Product that is returned under warranty and are tested and no fault found, Seller will be entitled to reimbursement from Buyer of the testing and evaluation charges.
  
  
• Out-of-warranty Product returned for repair or calibration: Warranty is ninety (90) days from the date of return shipment from Seller.

Please contact the factory for a complete set of Terms and Conditions, which includes Warranties and Remedies, per document # 403048.