March 25, 2020 — Frederick, MD -
Wilcoxon is open for business at full capacity and normal lead times. Rest assured that all of our staff can be contacted through your normal channels, and we are ready to answer any specific questions that you may have. We can be reached at 1-800-WILCOXON or email email@example.com. Our sales team members continue to work normal business hours, and they are equipped to provide the same level of world class service and support from home. Should your call not be answered, please leave a voice mail message and your call will be returned within 24 hours.
As we write to you today, our thoughts go out to all of those who have been personally impacted by COVID-19 and to those who are helping safeguard communities and assist in their recovery throughout the world. Our goal at Wilcoxon is to continue serving our customers around the world, while also protecting all of our employees, and combating the spread of the virus.
On March 23, 2020, the State of Maryland deemed Wilcoxon Sensing Technologies an "essential" supplier to "essential businesses." This means Wilcoxon is exempt from Governor Hogan's mandate that Maryland companies must send 100% of their employees home. We are continuing production and fulfilling orders, while also adhering to prevention practices as defined by the CDC, including social distancing measures, building access restrictions, heightened cleaning protocols, and providing accommodations for staff who can work remotely from home.
We will keep you notified of any further developments regarding the effects of COVID-19 on our operations. In the meantime, stay safe and stay healthy as we all work through this situation together.
Thank you for your trust in Wilcoxon.
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