Wilcoxon Research® product range of sensors have the highest mean time between failure (MTBF) in the industry - greater than 25 years. We stand by each of the tens of thousands of units currently installed and monitoring vibration of critical machines running important manufacturing processes across industries around the world. If any product should ever fail within five years, we will repair or replace it at no charge.
In the unlikely event that a repair is needed, our experienced RMA professionals are ready to help.
We want to ensure your sensor is everything that you need to get the job done. Remember we are always a convenient email or phone call away.
Contact our customer service team for a Return Material Authorization (RMA) number using our General Inquiry form.